Browse the FAQ Before Contacting Support
This FAQ page covers the questions we hear most from accounts based in Bangladesh — everything from first-time deposit steps to what happens when a withdrawal needs extra verification. Rather than routing every question through live chat, we've organised the answers by topic so you can find what you need in seconds. If you're sending money via bKash, the process is: open
your bKash app, select Send Money, enter the account number shown in your ok666 wallet screen, confirm the amount, and enter your PIN. Nagad and Rocket follow the same pattern — the destination number is always visible inside your account wallet tab. For login questions, the OTP is sent to your registered mobile number; if it doesn't arrive within two minutes, check
your network signal and request a new one. Anything not covered here can go to our live chat or email support team. Availability of all features depends on local law and eligible regions.
- bKash deposit steps inside wallet
- Nagad transfer from your app
- Rocket payment via account tab
- OTP login to your account